Nice guy and good job done in a timely manner. He remembered telling a sales person about our kitchen drain and getting us an estimate for re-routing the drain. No one followed up on that.
Reputation and previous work done for us on a repeatedly clogged kitchen drain. One negative point is you told us on two occasions you'd have an estimate for me to have my kitchen drain line re-routed to eliminate a couple of sharp corners. I've never heard back from you on that.