Mike is very professional and knowledgeable about water quality. I have worked with him on a prior appointment as well. No sales pitch, simple and direct professional.
Wendy C. of Winchester, VA
Tuesday, December 12th
Mike was very through. He checked everything and answered all my questions. He was great!
Linda D. of Flint Hill, VA
Tuesday, April 9th
Chris and his apprentice were very polite and friendly. They helped me narrow down the issue and was very knowledgeable about how to fix it.
Melissa R. of New Market, VA
Thursday, July 20th
Tommy is always on time, polite, truly an expert, work was very professional.
Jim A. of Maurertown, VA
Tuesday, July 30th
Great and quick service. Very happy
Stephen S. of Maurertown, VA
Wednesday, January 8th
After my first good experience with JR Snider, I decided to call them back to see if they could help me with my water heater problem. Mike came out and was very helpful. He had obviously researched my issue before hand because he came prepared to answer all my questions and gave me some good suggestions to help with my issue without having to replace my device. I was very pleased with my experience. A week later I called JR Snider again to follow up on their estimate from their last visit. Shane came out and despite running into a wiring issue in the beginning, he was able to do a great job, even making a last minute accommodation to a request I made. I am happy with the result. Even more important, my wife is happy too!
David E. of Maurertown, VA
Friday, January 24th
Great job servicing and cleaning our water softener. Also answered all our questions and familiarized us with the technology features.
Brad came on time and quickly diagnosed our problem - we are getting estimated in water pump and pressure tank replacements but Brad was extremely knowledgeable and courteous. Much impressed!
Daniel R. of Fort Valley, VA
Tuesday, January 16th
Brad did an excellent job. I manage 150 properties. Brad came out on the same day, did the water tests and provided the tenant the results. Then, in private called me and provided me the same results and we could have an open and fluid conversation in private. His advise was candid and in private, I could ask probeing questions without someone over reacting.
Todd L. of Lebanon Church, VA
Thursday, July 25th
Came to fix our pipe same day and even helped us with our water filter. Very professional and friendly!
Andrew L. of Strasburg, VA
Wednesday, February 5th
Mike was fantastic and JR was top notch with communication 👍. Would recommend and looking forward to starting a project with them soon.
Ian M. of Strasburg, VA
Monday, October 2nd
He did a good job in diagnosing and fixing my water supply issues.
Allan S. of Strasburg, VA
Tuesday, December 31st
He was very considerate and did a good job explaining everything.
Alta S. of Strasburg, VA
Thursday, January 2nd
Joe did a great job. It is always reassuring to have the same technician come to our home year after year. Joe is an excellent representative of JR Snider PlumbingMike did a great job analyzing our problem and redirecting a crew to our house to replace the 15 year old water pump.Thank You for your excellent service and people.