Testimonials for J.R. Snider

Wilmer and Matchett were great, personable and professional techs! Showed up on time. Wore boot covers to keep my floors clean. They knew what they were doing and worked well together, answered my questions patiently and clearly and left a cleaned up work area. I wholeheartedly recommend them and their company, J R Snider.

Shane was awesome - gave us replacement gas hot water heater options - explained the work he would do - and also explained some of the signs of a pending problem in terms of leaks. Greatly appreciated his visit!

Tommy communicated his arrival time, assessed the issue, gave an estimate (time to complete and cost), had a water heater on the truck and promptly and professionally installed our new heater.

Very good quality on final outcome, attention to details is a noticeable skill. The team did a great job cleaning up after finishing. Both are educated and cordial. Excellent service. Explained all details how system works. Strongly recommend.

Shane was very knowledgeable. He shared his knowledge while working to fix the issue.

Tommy spent the entire day working on our 100+ year-old home. He dealt with a very unique issue and made sure the hydrant was installed properly. I can’t say enough how much I appreciate him and his team as they solved problem after problem. It was an extremely tricky job on an extremely hot day and they never lost their patience. I would highly recommend them!

Mike did great job. Even though the problem looks bigger than something that can be fixed at the spot, he explained me where my pipes go, what possible issue can it be, what to look for and all information provided by him makes a lot of sense. After talking to Mike I was able to contact the Loudoun Water to ask for underground leak detection and can move forward with that.

Appreciate answers to my questions. Very knowledgeable.

The technician was very professional, friendly and polite. I would be happy to invite him back for more work.

Excellent service, on time and very informative about the work. Highly recommend.

Thorough, professional, knowledgeable, responsive. Recommended by friends.

Ethan is a great representative for JR Snider: knowledgeable, personable and patient.

Excellent service and can do attitude. These guys spent the whole day installing a water treatment system and 85 gallon water heater. At the end of the day the water heater started leaking. It was a factory defect. They were willing to get another unit and install it that night so we would not be without hot water. When I said no -too late- they made sure we had water for the night and returned early the next morning with a new water heater. They finished the install in 2 hours, checked everything out and left. Plus they will follow up with a return visit in 10-14 days to make sure everything is working properly. What a crew! I couldn’t be more pleased.

Professional, outstanding job.

I really appreciate the responsiveness of all of the JR Schneider employees. Definitely will recommend to others.