Mike came exactly on time for appointment and first thing he did was used shoe covers. I was very impressed by this gesture. He was very pleasant, friendly and went diligently about his assessment of my issues. He took his time testing my water and did this very thoroughly. He proceeded to test and check my devices and was very professional about all this concluding with his assessment. He was very clear and precise about informing me of what I needed and gave me a fair estimate. His manner and transparency really impressed me. Big shout out to Mike! Thank you
Lydia P. of Winchester, VA
Thursday, February 20th
Mike was excellent with his explanation of the water softener systems and answered all my questions. He was very professional and I valued his expertise. A valued employee!
Lisa C. of Winchester, VA
Thursday, February 27th
Jared was very knowledgeable with the product they installed today and answered all my questions. Excellent customer service!
Lisa C. of Winchester, VA
Friday, March 7th
Clearly explained services and products available set us up with a system that works in a limited space
Gretchen H. of Winchester, VA
Wednesday, July 2nd
Company arrival estimates were accurate. Technician/plumber Kurtis was polite and professional, and provided an estimated duration for the work to be performed. While present for routine service on water softener, he was able to help identify the probable source of an unrelated leak and help me to book a service call. I was also pleased with their speed of replacing my well pump from a previous service call, that I even have added on servicing of my water heater installed by another company.
Clayton D. of Winchester, VA
Wednesday, July 2nd
Abram did excellent work. We are very pleased and request Abram for any future work.
Charla Q. of Winchester, VA
Friday, July 11th
Very helpful. Arrived on time and completed the work to our satisfaction. Would highly recommend this company for your plumbing needs.
Peter H. of Winchester, VA
Friday, July 11th
I am blown away at the professionalism and thoroughness throughout our repair.
Elizabeth S. of Winchester, VA
Friday, July 18th
Always a good experience. Brad knows what he is doing.
Jack H. of Winchester, VA
Wednesday, May 15th
Always a good experience. Brad knows what he is doing.
Jack H. of Winchester, VA
Tuesday, May 21st
From Jason to Kurtis these guys did a very good job. Replaced well pump, hot water heater and well tank. Recommend them to everyone. Will use them again.
Steve D. of Winchester, VA
Wednesday, September 3rd
Super quick service! Very knowledgeable and respectful. Thank you so much!
Matthew C. of Winchester, VA
Friday, January 5th
Shane Taylor was fantastic. He was polite, extremely professional and very knowledgeable! He took time to explain everything in detail so a layman could understand. I can’t be happier with JR Snider and Shane! Well done!!!!👍
Steven B. of Winchester, VA
Saturday, February 3rd
Shane was very professional and knowledgeable. I definitely will be in touch, should I have any future issues, as well as be referring family and friends to your services. Thank you!
Debra L. of Winchester, VA
Tuesday, May 7th
Brad came out to conduct a water test. He was very professional and gave us a lot of good information. If I go forward with a new system, I will give JR Snider Water Care & Plumbing the business and will refer them to friends.