Testimonials for J.R. Snider

Brad came on time and quickly diagnosed our problem - we are getting estimated in water pump and pressure tank replacements but Brad was extremely knowledgeable and courteous. Much impressed!

Brad was wonderful to work with and was able to provide a quick and accurate diagnosis.

I called at the end of the day on Thursday because my water went out. Mike showed up at my house in less than an hour and found the issue. Was advised a crew would be here first thing in the morning. Friday morning Jared and a second person showed up and worked so hard on my well. It was so hot out that day but they never stopped working. I was so pleased with the hard work and dedication that they showed. Not only were they working hard to restore my water for me but also for all of my rescue animals. Jared and his helper were very pleasant and knowledgeable. They were easy to talk to. Jared explained what the issue was and how they resolved it. Thank you so much for all of your hard work and my rescue animals are also happy.

I contacted J.R. Snider this morning to confirm that I needed a new water pump. Yup, I do. J.R. Snider sent Josh Butterfiels out to my home within an hour. I could not believe how.quickly they responded. Josh was very personable yet professional. He was very knowledgeable about the task at hand and he answered all of my questions. He was also direct when he spoke about pricing, which I truly appreciated. While J.R. Snider is a bit pricier than alot of it's competitors, it didn't seem so bad once Josh talked about Snider's Commitment to the customer. Mr. Butterfield makes J.R. Snider's look good. Thank you Josh, I appreciate you!  

Properly diagnosed the situation and restored our water within the day. Greatly appreciated!

Tommy was extremely professional and knowledgeable. He came to our house in the afternoon, diagnosed the problem was with our water well and replaced it the same day. He, and the other technicians worked until 9pm to replace our water well. We were impressed with how responsive they all were.

Got our well back up and running temporarily, and then gave us a quote to fix it permanently. Will be using JR as our regular water fixers! 🤓

Thanks Brad for the quick troubleshooting and presenting us options going forward with our well pump. We appreciate your honesty and professionalism!

Very pleased with the prompt response and inspection of my well pump system. Following a test of the well pump efficiency, Mike recommended no well pump replacement at this time and discussed symptoms to be aware of that would indicate a pending pump failure. An estimate of pump replacement was provided should it be necessary in the future. Just what I needed, thank you.

This company is amazing. Truthful, honest, candid about pricing and how to repair/address issues. 100% would recommend.

Mike was very through. He checked everything and answered all my questions. He was great!

Prompt and professional. They did a great job assessing the problem and fixing it. I would recommend them highly.

Great working with them very pleased with this company. We had been without water for days and they were very prompt and efficient.

Joey Shipe and Josh Butterfield were impressive, he is very satisfied with the work. He has had excellent experience with us from day one! From Brad to Sarah to Joey. 

EXCELLENT!!! We're able to pull pump and replace Dec. 23rd. Other companies wanted to do after Christmas!