Testimonials for J.R. Snider

Jared was quick and professional, great job.

Top Quality Customer Service!!!

FANTASTIC customer service, service reps & techs! The whole process and communication throughout could not have been any better! A big thank you to everyone at J.R. Snider!

I contacted J.R. Snider this morning to confirm that I needed a new water pump. Yup, I do. J.R. Snider sent Josh Butterfiels out to my home within an hour. I could not believe how.quickly they responded. Josh was very personable yet professional. He was very knowledgeable about the task at hand and he answered all of my questions. He was also direct when he spoke about pricing, which I truly appreciated. While J.R. Snider is a bit pricier than alot of it's competitors, it didn't seem so bad once Josh talked about Snider's Commitment to the customer. Mr. Butterfield makes J.R. Snider's look good. Thank you Josh, I appreciate you!  

Chris Payne was very knowledgeable and friendly. He was able to answer all of my questions and offer suggestions of how they would tackle the septic tank issue.

Mike was great! Very through and helpful. Took the time to explain and didn't try and suggest solutions that were overkill.

Fast service for estimate on well pump replacement. Upfront pricing and finance option. Tommy very professional and returning next morning to do the job .

Great next day service for well pump replacement. Fast and professional service will recommend to friends and family if they need plumbing services. Friendly and courteous plumber techs did great job.Thank you all.

I appreciate Brad’s problem solving approach!

Brad was quick to respond and satisfied our needs, would recommend to anyone, very happy with the service provided.

Ethan was great. Polite, conscientious, friendly and clearly knowledgeable. He said what he did and did what he said. Not sure you can ask for anything else. Thank you.

Tommy was great! He kept informed about what he was doing. Very professional and friendly. Excellent tech.

Mike S. was very helpful and took the time to explain what was happening with our water. Strongly recommend.

Jared was good and professional and came back out to ensure everything was working correctly. We appreciate how well this company communicates!

Thank you JR Snider for your quick response. I appreciate the professionalism of your office staff and Shane. He was confident and helpful in explaining options. The iPad with company products and pricing lends credibility and was key to my decision to spend the (lots!#UNKNOWN#) money for the repair. He explained the benefits and offered the Snider Club.