Testimonials for J.R. Snider

The representative, Mike, that they sent to my house was very nice and knowledgeable. He took the time to not only diagnose the problems with my tankless hot water heater but to explain them to me in terms I could understand. I appreciated his knowledge and input.

Shane is awesome. Fast repair, explained everything, and cleaned up the site.

Fast, efficient, courteous. Thank you Tommy.

Polite, friendly, efficient. and conscientious. Highly recommended.

The technician was very professional, friendly and polite. I would be happy to invite him back for more work.

Shane arrived on time. Upon inspecting the system, he clearly explained the issue and work required to rectify the situation. We are proceeding with the work and are very happy the experience with Shane. Thank you!

Shane was on time, courteous, and got the work done right away. I am planning on having him back to do some more repairs.

Great customer service and my plumber, Shane, did a great job! So happy to have my sinks fixed and working great again.

Highly recommend you request Tommy Miller when contacting JR Snider for plumbing work. Tommy diagnosed the problem and expertly handled the repair. He walked me through every step of the process and even saved me money because he was able to make repairs without having to cut through drywall as originally expected. Hoping I don’t have anymore plumbing issues any time soon but when I have any future plumbing problems Tommy will be my first call.

J R Snider Plumbing is the best plumbing company for customer service. Always working for complete satisfaction.

Professional, same-day service, with excellent communication from the front office. Technicians were courteous and took care to keep our home clean while dealing with our plumbing problem.

Mike did great job. Even though the problem looks bigger than something that can be fixed at the spot, he explained me where my pipes go, what possible issue can it be, what to look for and all information provided by him makes a lot of sense. After talking to Mike I was able to contact the Loudoun Water to ask for underground leak detection and can move forward with that.

Shane was very knowledgeable. He shared his knowledge while working to fix the issue.

JR Snider has always been responsive for us, and their service is excellent. Today’s service tech, Wilmer, was punctual, polite, professional, and extremely knowledgeable. He did a thorough job and explained every aspect of what he had done. Highly recommend.

Awesome thanks for Jared doing excellent work.Neatly done and well satisfied